Last Updated: 11/02/2025
Introduction
Welcome to Bouncerock (“Bouncerock,” “we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website (bouncerock) and our translation & localization services.
By accessing or using our Website and Services, you agree to this Privacy Policy. If you do not agree, please do not use our Website or Services.
What Information We Collect
We collect the following types of personal data:
1. User-Provided Information
We collect information that you provide directly when using our Services, including:
- Personal Identifiable Information: Name, email address, company name, and account details.
- Payment Information: Payment details (credit card number, PayPal details) when making transactions. Payment information is processed securely by third-party providers (Stripe, PayPal).
- Communication Data: Emails, messages, feedback, and survey responses.
2. Automatically Collected Information
When you visit our Website, we automatically collect certain information, including:
- Device & Browser Data: IP address, browser type, operating system, and device details.
- Usage Data: Pages viewed, time spent on pages, links clicked, and referring URLs.
- Cookies & Tracking Data: We use cookies and tracking technologies to analyze usage and enhance your experience. For details, see our Cookie Policy.
3. Information from Third-Party Sources
We may collect information from third parties, including:
- Analytics Providers: Google Analytics helps us understand how users interact with our Website.
- Payment Processors: Stripe and PayPal process financial transactions securely.
- Social Media Platforms: If you interact with us on platforms like LinkedIn, Twitter, or Facebook, we may receive limited data.
Find more about how Google collects and processes data here.
How We Use Your Information
We use your information to:
- Provide & Improve Our Services: Manage accounts, process payments, and enhance user experience.
- Analyze Usage Trends: Monitor traffic, track user behavior, and improve website functionality.
- Communicate with You: Send service updates, marketing emails (only with your consent), and respond to inquiries.
- Prevent Fraud & Ensure Security: Detect unauthorized access, prevent fraudulent transactions, and comply with legal obligations.
How We Share Your Information
We do not sell your personal data. However, we share limited data with:
- Service Providers: Google Analytics (analytics), Stripe & PayPal (payment processing), web hosting providers.
- Legal Authorities: If required by law to comply with regulations, fraud prevention, or security enforcement.
Data Security & Retention
We implement industry-standard security measures to protect your data. Your payment details are securely processed by Stripe and PayPal. We retain personal data only as long as necessary for business, legal, or compliance purposes.
Your Data Protection Rights
Under applicable data protection laws (such as GDPR for EU users), you have the right to:
- Access: Request a copy of your personal data.
- Rectify: Request correction of inaccurate data.
- Erase: Request deletion of your data (subject to legal retention policies).
- Restrict Processing: Request to limit processing of your data.
- Object to Processing: Opt out of certain uses of your data.
- Data Portability: Request transfer of your data.
To exercise these rights, contact us at contact@bouncerock.com.
Cookies & Tracking Technologies
We use cookies and tracking tools to enhance user experience and analyze website performance. To manage cookie preferences, refer to our Cookie Policy.
Changes to This Privacy Policy
We may update this policy periodically. The “Last Updated” date at the top indicates the latest revision. Your continued use of our Services constitutes acceptance of the updated policy.
Contact Us
For privacy-related questions, please contact us at:
Bouncerock
Email: contact@bouncerock.com